Kahta Çiğköfte Franchise Management Platform
Kahta Çiğköfte

Kahta Çiğköfte Franchise Management Platform

B2B Integration

Project Details

The B2B platform we developed for Kahta Çiğköfte is a comprehensive digital solution designed for the specific needs of the çiğköfte franchise and fast-moving food sector. Kahta Çiğköfte, which has been producing çiğköfte since 1974 and has a dealership network in 50 countries, wholesales to franchise dealers, distributors, and corporate customers and needed a powerful digital infrastructure to manage its internationally growing franchise network. The platform provides real-time integration with ERP systems, enabling product information, recipe standards, hygiene certificates, stock statuses, and price updates to be instantly reflected to dealers. Designed to comply with food safety standards, franchise system management, and international supply chain management, the system enables modern B2B management of çiğköfte production and distribution processes. Product range and recipe management covers classic çiğköfte, spicy çiğköfte, non-spicy çiğköfte, seasoned çiğköfte, and special recipe varieties. Bulgur quality, spice mix, salt ratio, pomegranate molasses amount, and flavor profile standards are presented in detail for each product. Franchise dealers can digitally access the ingredient lists and preparation instructions needed to comply with standard recipes. Hygiene and food safety management digitally documents 100% natural product use, additive-free production, HACCP certification, ISO standards, and periodic hygiene controls. Hygiene reports, laboratory test results, and quality control documents are shared with dealers for each production batch. Franchise dealer management offers new dealership applications, dealer training programs, store opening processes, decoration standards, and operating manuals on the digital platform. Franchise packages, equipment lists, material supply, staff training, and marketing support are explained in detail. Daily production and supply management optimizes dealers' daily çiğköfte needs ordering, fresh product delivery planning, and stock rotation. Fresh product supply systems such as "morning order, noon delivery" are coordinated. Material supply chain guarantees that bulgur, pomegranate molasses, paste, pepper, spice mixes, and auxiliary materials used in çiğköfte production are sourced from approved suppliers. Quality standards, supplier certificates, and food safety documents are shared digitally for each material. Menu and product variety management categorizes çiğköfte wrap, çiğköfte plate, beverages, salads, garnishes, and side products. Seasonal campaigns, new product launches, and menu updates are announced to all dealers simultaneously. Portion control and standardization ensures that each dealer applies the same portion size, same flavor quality, and same presentation standards. Weights, wrap rolling techniques, plate presentation styles, and service standards are supported with video training. Pricing and campaign management centrally manages retail prices, student discounts, bulk order campaigns, and special day promotions that franchise dealers will apply. Regional price differences and competitive analysis are shared with dealers. Brand identity and marketing materials provide Kahta Çiğköfte logo usage guidelines, store signs, menu designs, poster materials, social media content, and digital advertising visuals to dealers. Dealer training programs organize online training videos, certification programs, and periodic refresher training on çiğköfte preparation techniques, hygiene rules, customer service, sales techniques, and business management. Customer satisfaction and quality tracking monitors each dealer's customer feedback, quality audit reports, mystery shopper scores, and service standards performance through the central system. Improvement plans are created for underperforming dealers. International market management provides country-based product adaptations, halal certification, compliance with local regulations, and international logistics coordination for franchise operations in 50 countries. Inventory and waste management provides data analytics to minimize waste rates, calculate correct order quantities, and optimize stock since çiğköfte is a daily consumption product.

Project Information

Client

Kahta Çiğköfte

Services

B2B Integration

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